Return and Refund Policy

You have  30 days  from when your package arrives to submit a contact form for a full refund or re-ship.

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Defected Product

Should any glass or merchandise arrive broken or defective, a re-ship of that item or a refund will be issued. 

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**Proof pictures will be required

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Refunds & Returns

Full refunds will be given to those who wish to return an undamaged product, at no extra cost.

POLICY EXCEPTIONS

The following is non-refundable:

• Gift Cards

• Graphic Design Services

• Custom Products

• Items purchased on clearance

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The Process

1. To begin the return/refund process, click here or the button at the bottom of the instructions to fill out a contact form.

2. Enter your info, an email address we can reach you at, and select return & refund as the issue.

3. If a product was damaged upon arrival, upload a picture in the allowed area.

4. Click submit and somebody will be in touch about how to return the item and receive a refund or re-ship.

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• Once the item is back in our possession and passes our damage inspection, a full refund will be issued.

• Processing time varies depending on payment method, bank card provider, shipping location, and the time it takes for the return item to arrive.