Return and Refund Policy
You have 30 days from when your package arrives to submit a contact form for a full refund or re-ship.
Defected Product
Should any glass or merchandise arrive broken or defective, a re-ship of that item or a refund will be issued.
**Proof pictures will be required
Refunds & Returns
Full refunds will be given to those who wish to return an undamaged product, at no extra cost.
POLICY EXCEPTIONS
The following is non-refundable:
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Gift Cards
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Graphic Design Services
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Custom Products
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Items purchased on clearance
The Process
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To begin the return/refund process, click here or the button at the bottom of the instructions to fill out a contact form.
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Enter your info, an email address we can reach you at, and select return & refund as the issue.
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If a product was damaged upon arrival, upload a picture in the allowed area.
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Click submit and somebody will be in touch about how to return the item and receive a refund or re-ship.
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Once the item is back in our possession and passes our damage inspection, a full refund will be issued.
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Processing time varies depending on payment method, bank card provider, shipping location, and the time it takes for the return item to arrive.
